Terms of Service

Welcome to Raydus.
These Terms of Service (“Terms”) govern your use of our website https://raydus.in and all purchases, services, and interactions offered through it.
By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using our site or placing an order.

1. General

  • The website raydus.in is owned and operated by Raydus, based in Udupi, Karnataka, India.

  • We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website implies your acceptance of the revised Terms.

2. Eligibility

Our website and services are intended for general audiences.

  • Anyone may browse and shop on raydus.in.

  • If you are under 18 years of age, you may use the site or make purchases only with the involvement or consent of a parent or guardian.

3. Products and Services

  • Raydus offers both ready-to-wear and made-to-order/custom apparel and accessories.

  • Product descriptions and images are for reference; slight variations in color or texture may occur due to screen or material differences.

  • We reserve the right to modify, discontinue, or update products at any time without notice.

4. Orders & Acceptance

  • All orders are subject to availability and acceptance.

  • Once you complete payment, an order confirmation email will be sent. This acknowledgment does not constitute final acceptance — your order is confirmed when it is dispatched.

  • We may cancel or reject orders if:

    • The item is unavailable or out of stock

    • Payment issues occur

    • Invalid, incomplete, or suspicious information is provided

5. Pricing & Payment

  • Prices are listed in INR (₹) and include applicable taxes unless otherwise noted.

  • Payments can be made via Razorpay, credit/debit cards, UPI, net banking, or other approved methods.

  • Prices and offers are subject to change without prior notice.

  • For more details, refer to our Payment Policy.

6. Shipping & Delivery

  • We deliver orders through trusted courier partners across India.

  • Delivery timelines vary based on product type and destination.

  • Please refer to our Shipping & Delivery Policy for full details.

7. Returns, Refunds & Cancellations

  • Ready-to-wear products can be returned within 7 days under specific conditions.

  • Customized or made-to-order products are non-returnable, except in cases of manufacturing defects or incorrect delivery.

  • Orders can be cancelled within 24 hours of placement if production or shipping has not begun.

  • For full details, refer to our Return & Refund Policy.

8. Intellectual Property

  • All website content — including images, text, graphics, product designs, and the Raydus logo — is the property of Raydus and protected by Indian copyright and trademark laws.

  • You may not copy, reproduce, distribute, or use any content without prior written permission from Raydus.

9. User Conduct

When using our website, you agree not to:

  • Violate any applicable laws or regulations

  • Post false, misleading, or harmful information

  • Interfere with website security or performance

  • Misuse our brand content or attempt unauthorized access

Violation of these Terms may result in restricted access or account suspension.

10. Limitation of Liability

  • Raydus is not liable for any indirect or consequential damages resulting from the use or inability to use our products or website.

  • Our total liability for any claim shall not exceed the amount paid for the product purchased.

11. Third-Party Links

Our website may contain links to third-party sites for convenience.
We are not responsible for their content, practices, or policies.

12. Privacy

Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts in Udupi, Karnataka.

14. Contact Us

For any queries or concerns related to these Terms, please contact:

Raydus
📍 Udupi – 574118, Karnataka, India
📧 raydustrends@gmail.com
📞 8861157151 / 8660338898