FAQ

Shipping

For ready-to-wear products, orders are usually shipped within 3–5 business days. Custom and made-to-order items may take 7–14 days, depending on design and quantity.

Currently, we ship across India. For bulk or international orders, please contact our team at raydustrends@gmail.com.

Once your order is shipped, you’ll receive a tracking link via email or WhatsApp to monitor your delivery status.

Payments

We accept credit/debit cards, UPI, net banking, and wallets through our secure payment partner

Cash on Delivery (COD) is available for selected pin codes and product categories. You’ll see the option at checkout if eligible.

Absolutely. All payments are processed through encrypted and PCI-compliant gateways, ensuring your data remains 100% secure.

Custom Orders

Yes! We specialize in custom apparel for schools, colleges, teams, events, corporates, and brands. Share your design or idea, and our team will bring it to life

Our MOQ starts from just 1 piece, depending on your design and customization needs.

Yes, we provide screen printing, embroidery, and digital printing options for all custom apparel.

Returns

 Yes, we accept returns or exchanges within 7 days of delivery for unused, unwashed products with tags intact.
(Custom-made items are not eligible unless there’s a defect.)

Please contact us within 48 hours of delivery with your order details and photos. We’ll arrange a quick replacement or refund.0

You can submit a return or exchange request directly through our website’s “Return Request” option or contact us via raydustrends@gmail.com for assistance.

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